CB: There is no track-and-trace link in the order from WordPress
How can I (publisher) track my shipments?
https://servicemedia.cb.nl/hc/nl/articles/12994706114833-Hoe-kan-ik-uitgever-mijn-zendingen-traceren
How to use Track & Trace:
- Please ensure a reference is provided when placing the order. This could be:
- reference owner
-
reference purchaser
After entering this data, you will find it under Order Entry and Order Management in CB Online Publisher.
- After the order has been processed and shipped, you can track the shipment in CB Online using one of the provided references:
- In CB Online, select Track & Trace on the left
- A new window opens:
- Please complete (one of) the provided reference(s) in full
(case sensitive, maintain the exact spelling of the reference provided) - Enter the postal code of the delivery address
(both 1234 XX and 1234XX are accepted for NL postal codes, but of course we also accept postal codes outside the Netherlands). - Click on Search
- In CB Online, select Track & Trace on the left
- After entering the reference and postal code, you'll find all corresponding delivery units and can click on the Track & Trace code for each delivery unit to access the carrier's website.
Please note:
If the order is shipped with ID Logistics, you won't (yet) find a clickable link. We are in contact with the carrier to provide this information as well.